Call Center Supervisor/Manager – Lebanon

Call Center Supervisor/Manager – Lebanon


    Job Description:

    • Manage a team of call center agents and being visible to answer their questions. Be available to affect the entirety of the team’s operations.
    • Training and preparing call center agents to respond to customers questions, complaints and troubleshoot problems with
      services or products.
    • Take calls that the agents can’t handle and be available when an agent appears to need assistance.
    • Motivate and encourage agents through positive communication and feedback.
    • Ensuring agents understand and comply with all call center objectives, performance standards, and policies.


    Job Details

    • Offered Salary:
    • Career Level:
    • Experience:
      5-8 years
    • Gender:
      No preference
    • Qualification:
      Bachelor degree

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