JOB OVERVIEW

Job Description:

• Maintain standards of food & beverage quality and guest service quality
• Coach, train and manage employees within the hotel’s organization structure
• Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department
• Contribute to the profitability and guest satisfaction perception of other hotel departments
• Implement & maintain local and national sales / marketing programs
• Increase level of guest satisfaction by delivering of an improved product through employee development, job engineering and quality image
• Ensure compliance with business operations and legal regulations
• Market the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to meet / exceed sales and financial goals and objectives
• Implement & manage all company programs to ensure compliance with SOP’s.