F&B Supervisor – Qatar

F&B Supervisor – Qatar



    •Plan, supervise and control various operations, working closely and supporting the food and beverage manager.
    • Anticipate guests’ needs, respond promptly, acknowledge all guests and resolve complaints, ensuring guest satisfaction.
    • Constant effective communication with managers and supervisors regarding any guest or staff issues.
    • Encourage and motivate staff with a positive attitude.
    • Operate POS (point of sale) and maintain security of system.
    • Follow the correct cash up and management of bills and house accounts, incl cash and credit card transactions.
    • Prepare reports for food and beverage manager.
    • Manage waiters, barman and runners by ensuring the smooth running of the floor and that duties are carried out in a professional and timeous manner.
    • Maintain excellent product knowledge.
    • Prepare weekly staff rosters if need be.
    • Conduct service briefings.
    • Ensure all front of house staff adhere to the ‘company code of conduct’ and ‘standard operating procedures’
    • Monitor staff closely to identify any transgressions throughout service so that these can be addressed immediately.
    • Monitor staff service levels to establish any areas that require attention or further training and provide training where required.
    • Ensure the correct set up for functions and bookings for the day.
    • Ongoing menu and beverage training as well as developing regular tests.
    • Assist the food and beverage manager with HR related matters.
    • Monitor staff breaks and general time keeping.
    • Monitor and authorize staff clock in and clock out procedures.
    • Ensure discipline is fair and correct steps are taken.

    Job Details

    • Offered Salary:
    • Career Level:
    • Experience:
      5-8 years
    • Gender:
      No preference
    • Qualification:
      Bachelor degree

    Apply to this job