JOB OVERVIEW

Welcome guests to the venue
● Provide accurate wait times and monitor waiting lists
● Manage reservations
● Escort customers to assigned dining or bar areas
● Provide menus and announce Waiter/Waitress’s name
● Greet customers upon their departure
● Coordinate with wait staff about available seating options
● Maintain a clean reception area
● Cater to guests who require extra attention (e.g. children, elderly)
● Answer incoming calls and address customers’ queries
● Assist wait staff as needed