Operations Manager

Operations Manager


    Job Description:

    • Responsible for leading the operations processes, replenishment, forecast development, analytics, and logistics alignment to deliver service excellence to the customers. Key Accountabilities
      • Elaborates the vision at the department level and set up the yearly strategic plan and the yearly budgets in accordance with the company’s vision and mission.
      • Formulates standard operating procedures for operations and ensures that these are being maintained & implemented by Logistics & Processing Manager.
      • Evaluates Operations strategy on quarterly basis.
      • Develops and manages annual operations activity calendars.
      • Sets and identifies departmental Key Performance Indicators – KPIs
      • Directs the activities of all functions involved in the planning, purchasing, warehousing from receiving forecasted replenishment needs to the delivery of the products to customers.
      • Leads and plans a comprehensive supplier negotiation strategy, and lead negotiation to develop the contract price and terms.
      • Monitors performance of inventory policies.
      • Develops and tracks operations performance measurements to provide feedback on execution, identify improvement opportunities and drive change.
      • Develops and ensures that all principles and recommendations are followed by the Operations team while purchasing, transporting, warehousing and handling materials.
      • Develops, implements and maintains an Inventory Cycle count program within ERP system in timely manner.
      • Manages supplier’s performance and assess ability to meet quality and delivery requirements.
      • Carries out Annual Appraisals for all staff.
      • Makes recommendations on hiring, termination, promotion and discipline as required.
      • Provides support and guidance to all staff, develops and motivates their performance to improve productivity and quality of work
      • Develops, monitors, oversees the department’s budget and financial.
      • Keeps up-to-date with service and products provided by competitors.
      • Ensures own performance and ongoing learning.
      • Respects all of the company’s internal rules, policies and procedures.
      • Analyzes and fills all required reports on daily, weekly, monthly and yearly bases.
      • Performs other duties in line with scope of work and as assigned by the Managing Director – MD when needed.

    Job Details

    • Offered Salary:
    • Career Level:
    • Experience:
      3-5 years
    • Gender:
      No preference
    • Qualification:
      Master degree

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