JOB OVERVIEW

Job Description:

• Responsible for leading the operations processes, replenishment, forecast development, analytics, and logistics alignment to deliver service excellence to the customers. Key Accountabilities
  • Elaborates the vision at the department level and set up the yearly strategic plan and the yearly budgets in accordance with the company’s vision and mission.
  • Formulates standard operating procedures for operations and ensures that these are being maintained & implemented by Logistics & Processing Manager.
  • Evaluates Operations strategy on quarterly basis.
  • Develops and manages annual operations activity calendars.
  • Sets and identifies departmental Key Performance Indicators – KPIs
  • Directs the activities of all functions involved in the planning, purchasing, warehousing from receiving forecasted replenishment needs to the delivery of the products to customers.
  • Leads and plans a comprehensive supplier negotiation strategy, and lead negotiation to develop the contract price and terms.
  • Monitors performance of inventory policies.
  • Develops and tracks operations performance measurements to provide feedback on execution, identify improvement opportunities and drive change.
  • Develops and ensures that all principles and recommendations are followed by the Operations team while purchasing, transporting, warehousing and handling materials.
  • Develops, implements and maintains an Inventory Cycle count program within ERP system in timely manner.
  • Manages supplier’s performance and assess ability to meet quality and delivery requirements.
  • Carries out Annual Appraisals for all staff.
  • Makes recommendations on hiring, termination, promotion and discipline as required.
  • Provides support and guidance to all staff, develops and motivates their performance to improve productivity and quality of work
  • Develops, monitors, oversees the department’s budget and financial.
    Self-Development
  • Keeps up-to-date with service and products provided by competitors.
  • Ensures own performance and ongoing learning.
    Prerequisites
  • Respects all of the company’s internal rules, policies and procedures.
  • Analyzes and fills all required reports on daily, weekly, monthly and yearly bases.
  • Performs other duties in line with scope of work and as assigned by the Managing Director – MD when needed.