Outlet/Restaurant Manager

Outlet/Restaurant Manager


    Take full responsibility for the day-to-day food and beverage operation of the assigned
    Outlet in line with Brunch & Cake vision, business plan, company guidelines, quality
    standards, Food safety and Health & Safety policies. The Outlet Manager assumes
    responsibility for delivering budgeted P&L results.
    Duties and responsibilities
    ü Promote culture and values of Brunch and Cake
    ü Provide a positive and friendly guest experience by interacting with customers
    ü Ensure that Staff are trained and ready to run the operation smoothly, establish
    strong leadership for the team within the Outlet
    ü Deliver budgeted P&L, make suggestion on improving sales and profits
    ü Compile accurate reports according to company policies and standards
    ü Control inventories across food, beverage, consumables and OSNE
    ü Enforce established processes and procedures within the team
    ü Ensure Outlet operation is meeting all Food and Health and Safety standards at
    all time and is compliant with relevant regulatory requirements
    ü Maintain outlet facility clean and safe
    ü Monitor on daily basis the Outlet operation to ensure high quality product and
    service are delivered to each and every customer
    ü Conduct regular team training and daily briefings to maintain high standards
    ü Schedule staff shifts to ensure sufficient workforce for operation
    ü Obtain customer feedback and implement changes in order to improve
    operation if needed
    ü Address customer queries and complaints courteously and ensure customer
    ü Take full responsibility for Cash handling procedure on site
    ü Carry out interviews, staff probationary reviews, appraisals and instant
    feedbacks according to company policies
    ü Take responsibility for all the HR related matters at the Outlet
    ü Create and analyze regular reports on the Outlet performance
    ü Stay up to date on industry trends
    ü Perform well under pressure and in busy environment
    ü Show teamwork and support colleagues
    ü Carry out any other task outside of direct duties if needed
    ü Follow company grooming and hygiene standards
    ü Follow Food safety and Health and Safety procedures
    ü Adhere to local legislation rules and regulations
    ü Attend all the training required
    ü Attends all scheduled meetings and brings suggestions for business

    Job Details

    • Offered Salary:
    • Career Level:
    • Experience:
      3-5 years
    • Gender:
      No preference
    • Qualification:
      Bachelor degree

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