The Restaurant Supervisor assists the Assistant Restaurant Manager with the day to day operations of the restaurant. Responsible for coverage ensuring guest satisfaction and enforcing policies, procedures and standards.
- Supervise FOH employees and their appearance, handles scheduling, enforcing policies, procedures & standards.
- Take orders, serves food and drinks, answer inquiries about the menu and complies with the wishes of the guests, as well as suggestively selling food and drinks.
- Supervise the execution of and oversees all FOH operations, ensuring all standards of quality and service are met.
- Support training, monitoring and assigning duties for all subordinate staff.
- Maintain guest relations and ensuring customer satisfaction.
- Handling guest complaints and concerns.
- Handling the store and responsible for restaurant stock rotation and inventory.
- Maintain restaurant hygiene and standards as per Kuwait Govt. Laws.
- Keep a transparent easily accessible style of work ethic.
- Execute any other related tasks assigned by the management or management representative.
- Assist the company in related activities as and when needed.
Assist other managers and Back of the House in fullest and ensure smooth functioning of the restaurant.
- Teamwork and leadership.
- Problem Solving & Decision Making.
- Strong communications skills.
- Patience, positive attitude and foresight
- Solid restaurant operations understanding
- Ability to work well under pressure
- Read, write, and speak English fluently.
- Sound decision making skills.
- Strong interpersonal and communication skills.
Strong Leadership and people management skills.
- Must hold recognized University degree/diploma in Restaurant Management or Tourism and Hospitality Management.
- Minimum of two (2) years relevant branded hotel food and beverage, free-standing restaurant, managerial level experience.
- Have basic computer knowledge (i.e. excel, windows, internet explorer, restaurant/hotel point of sale systems such as Micros).
- Knowledge of restaurant reservation systems would be an advantage
Polished and presentable
- Offered Salary:
- Career Level: