Training Manager – F&B ( restaurants) – Kuwait – 800 KWD – 1000 KWD

Training Manager – F&B ( restaurants) – Kuwait – 800 KWD – 1000 KWD

    JOB OVERVIEW

    Responsibilities’:

    • To plan, develop and implement strategy for employee training.
    • To establish and maintain appropriate systems, manuals and programs intended to enhance company image and improving individual and group performance of the company.
    • Prepare customized training manuals and develop management and employee training programs for FOH , BOH & managers based on the current and future business requirements of the company.
    • Prepare essential back up tools required to implement the training like employee handbooks, training checklist, customer service standard checklist, station diagram etc.
    • Asses the training needs of each branch frequently and prepare an annual training calendar with timeline for implementation.
    • Maintain a complete course description and session plan for all training programs as per the schedule
    • Prepare “Result Evaluation” criteria for each training manual and course and conduct frequent follow up on the transfer of learning into practice.
    • Share results, provide feedback and ideas to maximize the performance of the employees.
    • Design and develop basic soft skill/off the job training courses that are crucial for the effective functioning of all branches and support functions. (e.g. supervisory skills, time management, team building etc.)
    • Assist with training and follow-through for new product and procedure implementations
    • Equip the trainers’ team with updated product knowledge and skills needed to deliver expected training manuals to other employees.
    • Undertake skill gap analysis to identify deviations between desired & existing skills
    • Design and introduce new training programs to fill the performance gaps of the employees in accordance to the performance appraisal results advised by HR.
    • Develop a unique guest oriented attitude where each guest should feel the “company Experience”.
    • Prepare Biannual, and annual activity reports
    • Other responsibilities as assigned by the management
    • Creating materials, Fabulous skills, creative person.

    Job Details


    • Offered Salary:
      3000$-4000$
    • Career Level:
      Manager
    • Experience:
      5-8 years
    • Gender:
      Male
    • Qualification:
      Bachelor degree
    Company:

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