JOB OVERVIEW

Greet and escort customers to their tables
● Present menu and provide detailed information when asked (e.g. about portions,
ingredients or potential food allergies)
● Prepare tables by setting up linens, silverware and glasses
● Inform customers about the day’s specials
● Offer menu recommendations upon request
● Up-sell additional products when appropriate
● Take accurate food and drinks orders, using a POS ordering software, order slips or
by memorization
● Check customers’ IDs to ensure they meet minimum age requirements for
consumption of alcoholic beverages
● Communicate order details to the Kitchen Staff
● Serve food and drink orders
● Check dishes and kitchenware for cleanliness and presentation and report any
problems
● Arrange table settings and maintain a tidy dining area
● Deliver checks and collect bill payments
● Carry dirty plates, glasses and silverware to kitchen for cleaning
● Meet with restaurant staff to review daily specials, changes on the menu and
service specifications for reservations (e.g. parties)
● Follow all relevant health department regulations
● Provide excellent customer service to guests